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Press Conference of “Survey on Macau Management Capability Index 2018”

The press conference of “Survey on Macau Management Capability Index 2018” was held on November 13, hosted by Mr. Tommy Lau, MMA Council Chairman, Dr. Raymond Szeto, MMA Project Consultant, Ms. Rain Lok, Project Manager and Mr. Jordan Gan, Senior Researcher.


The overall Macau Management Capability Index (MMCI) is recorded at 69.7. The result suggests that Macau organizations are performing around two-thirds of their potential 100% capacity which shows a downfall while comparing with the result in 2017 (76.0). This result shows a notable need for improvement in overall performance.


The third survey of MMCI was conducted in the third quarter of 2018 with a total of 87 respondents spanning both CEOs and senior managers from across the breadth of organizations in Macau. They were asked to rate questions for all 10 key categories of management capabilities that contribute to sustainable performance. Each category is comprised of 5 to 16 statements or subcategories against which an assessment on a scale of 100 is made. 

Macau managers and leaders assess their organizations as most capable in Integrity, trust and corporate governance (75.5), while People leadership and (self-) development as top area of concern (67.8).


The MCI has been established by the New Zealand Institute of Management to study the management capacity of organizations since 2003. It has been used as an effective tool to evaluate the managerial standard among companies, industries and nations. The MCI standards have so far been used by management institutes in India, Malaysia, Singapore, Australia, New Zealand and Hong Kong.


Mr. Raymond Bao, Council Vice-Chairman & Honorary Treasurer of MMA, Ms. Catherine Ng, Council Vice-Chairman of MMA and Ms. Doris Lei, Council Member of MMA attended the press conference.

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